Literature review on mobile banking project

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Understanding the digital jump of bank customers is key to design strategies to bring on board and keep online users, as well as to explain the increasing competition from new providers of financial services such as BigTech and FinTech. This paper employs a machine learning approach to examine the digitalization process of bank customers using a comprehensive consumer finance survey. Random forests are found to provide the highest performance—they accurately predict We find that the adoption of digital banking services begins with information-based services e.
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DESIGN AND IMPLEMENTATION OF MOBILE BANKING IN NIGERIA

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Literature Review About Activities And Services Of Banking

The banking business in Oman has flourished greatly due to the adoption of technology and provision of enhanced customer service. Mobile Banking can make banking transactions convenient because customers can access financial resources even from distant areas. Technology can have a significant impact on customer service and satisfaction. Mobile banking has made a difference in customer satisfaction. The main objective of the research paper is to evaluate the usage of mobile banking at Bank Nizwa. The research was conducted to evaluate the impact of mobile banking on customer satisfaction at Bank Nizwa in Oman. The researcher used a quantitative research design as it is aimed to measure the impact of mobile banking on customer satisfaction and get quantitative data from respondents with accuracy.
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CHAPTER 1 INTRODUCTION & REVIEW OF LITERATURE

This page of the essay has words. Download the full version above. The study was conducted to understand the behavioural intention of mobile banking usage of Indian customers.
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